The Business Challenge. Maintain market position as the leading Brazilian retailer of women’s fashion. The Solution. Unisys Digital Workplace Services, including field engineering services and deskside support for 380 stores. Results and Benefits. • Improved customer service by ringing up sales faster because of system reliability • Increased efficiency of store staff through system availability • Achieved 98% incident closure rate by the next day Providing an Excellent Fashion Shopping Experience for Women Throughout Brazil “Due to the seasonality and dynamism of women’s fashion business, it’s critical that our systems have high availability, durability and efficient management. Unisys effectively manages our IT infrastructure to help us anticipate potential problems before the

Join for free to read