Case Study

Delivering a World-Class Traveling Experience

Delivering a World-Class Traveling Experience

Pages 1 Pages

The Business Challenge. Maintain and grow market share as one of the world’s leading airline groups. The Solution. Unisys Digital Workplace Services, including maintenance and support services for 40,000+ devices through on-site Tech Cafés, with service desk and field engineering services for 90,000+ employees; Unisys ClearPath Forward ® systems and services; Digistics TM by Unisys, a SaaS cargo logistics solution. Results and Benefits. • Created an excellent customer experience culture by providing fast, innovative support services to employees • Achieved high employee satisfaction levels by modernizing and personalizing support • Reduced support costs by simplifying management of IT resources Delivering a World-Class Traveling Experience “Air France KLM focuses on exceptional s

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