CHARLES STANLEY CASE STUDY CHALLENGES Headquartered in the heart of London’s financial sector, Charles Stanley has seen consistent growth over the past decade, much of it as a result of acquisition. As a consequence, they had accumulated a variety of disparate, often outdated communications systems. A lack of standardisation and integration was resulting in operational inefficiencies and excessive support costs. The knock-on effect was a barrier to both future growth and effective compliance with FCA regulations. Charles Stanley were seeking to upgrade their communications network across the organisation, introduce process automation where possible and improve general standards of resilience, flexibility and customer service. SOLUTION ONI designed and implemented a centrall

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