SHAW TRUST CASE STUDY CHALLENGES Shaw Trust work with employers in the private and public sector to recruit staff; providing ongoing support and ensuring that premises and services are user friendly for the disabled. They have over 1,400 employees located across a network of 60 regional offices, support centres and charity shops. Old technology plus the lack of cohesive and standardised systems were becoming a real issue for Shaw Trust. It was hindering the flow of information and communications across the charity as well as restricting future planning, both in terms of business growth and enhancement of their brand. When Shaw Trust engaged ONI to help develop a communications strategy for the future, their first priority was to build a platform that would enable efficient co

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