NATIONAL HOUSING FEDERATION CASE STUDY CHALLENGES With offices in London, Manchester, Bristol and Birmingham the NHF was subject to the integration, communication and efficiency challenges common to multi-site organisations. Tasked with providing a high standard of support to a large number of associations and tenants, NHF was also keen to maintain their reputation for best practice and effective communication is key to delivering against the organisation’s objectives SOLUTION Using a combination of Cisco’s unified communications technology and MPLS from BT, ONI designed and delivered a solution that has improved communications and enabled collaboration among NHF staff and home workers. The solution also provides NHF with an ideal platform to deliver enhanced services to t

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