SCIENCE MUSEUM GROUP CASE STUDY The Science Museum Group (SMG) is a collection of British museums, comprising London’s Science Museum, Manchester’s Museum of Science and Industry, York’s National Railway Museum, Durham’s National Railway Museum, Bradford’s National Media Museum and Swindon’s Science Museum. MANAGED SERVICES CONNECTIVITY SERVICES CLOUD SERVICES BESPOKE DEVELOPMENT PROCESS DESIGN CHALLENGES Technology has always been key to SMG’s operations, but until recently, each museum in the group operated independent systems. With the group keen to increase workforce mobility and inter-site collaboration, it was apparent that development of the group’s ICT strategy was necessary. Disparate telephone and email systems drove excessive complexity and divergent working pra

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