Case Study
BUILDING EMPLOYEE TRUST
USE CASE STORY BUILDING EMPLOYEE TRUST Dime Community Bank is a publicly-owned financial services company with approximately 400 employees and 29 branches in and around New York City. Dime Community Bank delivers high-quality financial services by relying on the time-honored principles of personal service and honest value. As a trusted community bank for more than 150 years, Dime has deep roots in the communities it serves. However, in the modern banking sector, disruption is a fact of business life. With the aim of becoming a more nimble and dynamic 21st-century company, Dime wanted to reach out to employees to help refresh its mission, vision, and values. But first, they needed to build trust and transparency with staff who were used to past engagement efforts that relied on su