When Allnorth holds quarterly online town hall meetings with its distributed workforce, senior leaders do their best to encourage open discussions. However, leaders often get only silence. Employees inevitably fear the consequences of speaking honestly in front of their bosses. CEO Darby Kreitz and Director of People Development Kris Kotzer used Thoughtexchange to create an open environment that let staff share whatever was on their minds and learn from each other. Three weeks before their last quarterly meeting, Kreitz asked staff across multiple locations this question: What are some important topics you’d like me to address at the quarterly meeting? Nearly 250 people participated and the results were surprising. Staff were collectively concerned about what they saw as a high tu

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