The 2025 Qualtrics EX Trends Report reveals a workplace shaped by rapid change, AI adoption, and shifting employee expectations. Trust, talent, and tech dominate as key themes. Engagement is up, but intent to stay is challenged by poor onboarding/exits and short-term thinking. Young workers are optimistic but hard to retain. Passive listening is rising, and employees want meaningful change, not just surveys. AI use is growing faster than companies can guide, and trust in leadership depends on perceived care, not just competence. To succeed, companies must simplify work, personalize EX, and align with employee values.

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