Case Study
Brewing stronger coffee-machine sales
1 © GfK 2015 | Case studies Brewing stronger coffee-machine sales Situation Philips is a leading player in Russia’s coffee-machine market. It wanted insight into how it could better leverage online and in-store channels as part of an integrated activation plan that would engage shoppers on their path to purchase. Approach We explored actual shopping behavior through in-depth interviews with purchase intenders and recent buyers. We als