Case Study

BLACK DIAMOND GROUP, ATG EXPERT SERVICES FINE TUNE CPQ IMPLEMENTATION

BLACK DIAMOND GROUP, ATG EXPERT SERVICES FINE TUNE CPQ IMPLEMENTATION

BUSINESS CHALLENGE SUMMARY BLACK DIAMOND GROUP, ATG EXPERT SERVICES FINE TUNE CPQ IMPLEMENTATION ATG CASE STUDY INDUSTRY: OIL & GAS, MINING, POWER SERVICES: WORKFORCE ACCOMMODATION, MODULAR BUILDINGS, ENERGY SERVICES HQ: CALGARY, AB, CANADA WEBSITE: BLACKDIAMONDGROUP.COM Original price rules configuration from the Salesforce CPQ standard imlementation wasn’t meeting business needs as additional price types were needed. Additional functionality to the Contract object was required to align to the type of quotes and contracts typical of Black Diamond Group’s industry. Appearance and configuration of product availability needed to be driven by a complex set of business rules. “ We needed a combination of training and support. By leveragi

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