Case Study

PRODUCTION SUCCESS TEAM SUPPORTS & TRAINS POST-IMPLEMENTATION CPQ

PRODUCTION SUCCESS TEAM SUPPORTS & TRAINS POST-IMPLEMENTATION CPQ

PRODUCTION SUCCESS TEAM SUPPORTS & TRAINS POST-IMPLEMENTATION CPQ ATG CASE STUDY INDUSTRY: EDUCATION SOFTWARE SERVICES: PLAGARISM PREVENTION The client, an internet-based plagiarism detection service, recently underwent a successful Salesforce CPQ Implementation. They requested additional support to help drive user adoption and navigate the complexity of CPQ and Advanced Approvals configuration. The client required a system administrator to run the tool, enlisting ATG’s support and training services. The client needed assistance navigating the new functionality that Salesforce CPQ enabled to fully realize the value of the solution. Client had limited technical flexibility to respond to market. Due to changes in the business use cases, original product configurations were no longer pro

Join for free to read