Banca Monte dei Paschi di Siena: Boosting Outbound Sales Efficiency With Teleperformance’s Proprietary TP Recommender
Banca Monte dei Paschi di Siena: Boosting Outbound Sales Efficiency With Teleperformance’s Proprietary TP Recommender
9 PagesCase Study Copyright © 2021 Teleperformance SE. All rights reserved. Complete or partial external use or reproduction is strictly forbidden. Banca Monte dei Paschi di Siena: Boosting Outbound Sales Efficiency With T eleperformance’s Proprietary TP RecommenderBanca Monte dei Paschi di Siena S.p.A., known as BMPS or just MPS, is the world’s oldest bank still in operation. It traces its history to a mount of piety founded in 1472 and established in its present form in 1624. It is currently the fourth-largest Italian commercial and retail bank and the flagship of the MPS Group, a leader in the domestic market in terms of market share. MPS and its subsidiaries operate in the different segments of the banking and financial industry, with activities ranging from traditional banking to
