Case Study

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Still Sorting or Responding Already?

Pages 2 Pages

Page 1 Quick and easy solutions are a must for the customers of this global retail giant. With ITyX RESPONSE they were able to handle an increasing volume of email requests in multiple languages while meeting strict customer service levels. Using computer linguistics and artificial intelligence service cases are quickly classified, routed and answered. By providing reposts and management information our customer has more control over their

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