Case Study

Productivity Increases by 90% on Average

Productivity Increases by 90% on Average

Pages 2 Pages

Page 1 In the insurance industry, calculating rates and adjusting benefits is largely characterized by manual processing. Incoming email inquiries are captured and routed manually. Agents use third-party systems to find the right plan, which they then send out, once again, by email. For a composite insurer with approximately 2 million members, the average processing time per request can be reduced by up to 90%. If the email dialog is largely

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