Case Study

Altice Labs Improves Customer Experience With Embedded Analytics

Altice Labs Improves Customer Experience With Embedded Analytics

Information Builders provides the industry’s most scalable software solutions for data management and analytics. With one smart platform for integration, data quality, and analytics, we help companies man- age their data, generate insights, take action, and deliver impact. The Challenge Expand the analytics and data visualization capabilities of the Altaia performance management system without adding a complex layer of technology to the solution. The Strategy Integrate WebFOCUS analytics tools to enhance the reporting and business intelli- gence capabilities of Altaia, empowering telecommunication service providers to improve quality of service for its customers. The Results A marked improvement in Altaia’s usability and image. Information Builders Solution WebFOCUS Reportin

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