Case Study
AI accelerated revenue growth by $250K in 90 days.
Retail AI accelerated revenue growth by $250K in 90 days. After 90 days working with AI, City Beach achieved: We wanted a single marketing solution that could scale up with our business. Emarsys helped us join the dots across an increasingly complex customer journey with touchpoints from stores to website to customer service interactions. Implementing AI was a perfect fit for our retention and reactivation activities. AI was able to predict where people were churning or defecting at a 1:1 level, and this allowed us to send campaigns based on customer’s individual life cycle.” Mike Cheng, Head of Digital, City Beach “ +18.3% +5.9% +48% +3% Leads converted into first-time buyers First-time to second-time buyers Won back customers from defecting Average order valueThe Busine