White Paper

White Paper: Intelligent Series Integrations

White Paper: Intelligent Series Integrations

Pages 4 Pages

White Paper: Intelligent Series Integrations Contents Carrier and PBX Active Directory/LDAP Two-Way HL7 Web Service API Vocera Messaging Rauland Messaging Nurse Call Systems Cisco IP Phone Messaging miSecureMessages The Intelligent Series (IS) is a suite of call center applications that provide database-driven scripted messaging; call recording; directory services; status, event, on-call, and workforce scheduling tools; and event-driven statistical and analytical reporting for console operators as well as enterprise web users. The latest intelligent soft switch provides next-generation software-based telephone switching as well as full- featured voice resources. WHITE PAPER: INTELLIGENT SERIES INTEGRATIONS PAGE 01IS integrates with disparate systems using an integration

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