White Paper: Healthcare Call Centers Help Bring Care to the Medically Underserved Contents Who Are the Medically Underserved? Support from Healthcare Call Centers Helping Hospitals that Help the Underserved The Health Resources and Services Administration (HRSA) is a federal agency of the U.S. Department of Health and Human Services and is focused on improving the healthcare of people who are considered to be geographically isolated, and economically or medically vulnerable. Medically underserved populations and areas are designated by HRSA as having too few primary care providers, high infant mortality, high poverty, or a high elderly population. WHITE PAPER: HEALTHCARE CALL CENTERS HELP BRING CARE TO THE MEDICALLY UNDERSERVED PAGE 01Uninsured Persons - Estimates from the Ce

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