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The dos and don’ts of dynamic pricing in retail

The dos and don’ts of dynamic pricing in retail

The case study "The Dos and Don’ts of Dynamic Pricing in Retail" provides a strategic approach to implementing dynamic pricing effectively. Key recommendations include focusing on the total "out-the-door" price rather than just the item price, considering consumer expectations to avoid alienating customers, and using a test-and-learn approach to refine pricing strategies. Retailers are advised to plan their dynamic pricing journey carefully, ensuring alignment with brand values and customer experience. Common pitfalls to avoid include changing prices too frequently, which can confuse customers, and relying on inaccurate data, which can lead to poor pricing decisions.

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