This eBook from Ledgeview Partners outlines 10 essential steps for a successful CRM implementation, emphasizing the importance of user adoption and involvement from the start. Key steps include defining your vision, selecting the right CRM partner, developing a project team, establishing a clear plan, specifying project requirements, and ensuring seamless data migration and integration. The eBook stresses the significance of continuous communication, maintaining documentation, and keeping momentum to achieve high and sustained CRM user adoption, which ultimately leads to business success.

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