Fox Valley Technical College Upgrades to Dynamics 365 to Improve Enrollment Processes
Fox Valley Technical College Upgrades to Dynamics 365 to Improve Enrollment Processes
2 PagesFox Val l e y Te c hni c al Col l e ge had a CRM s y s t e m i n t he pas t , but we r e hav i ng di f f i c ul t y wi t h s ome of t he aut omat e d pr oc e s s e s t hat we r e s e t up i n t he i r s y s t e m. Thi s r e al i z at i on pus he d t he m t o mov e f r om a di f f e r e nt CRM t o Mi c r os of t Dy nami c s 365. Dy nami c s 365. “ We we r e hav i ng di f f i c ul t y wi t h r e por t i ng and how we we r e pul l i ng dat a f r om our s t ude nt r e gi s t r at i on s y s t e m, ” s ay s Er i c Dr e ws , CRM Enr ol l me nt / Re t e nt i on Anal y s t at Fox Val l e y Te c hni c al Col l e ge . “ We want e d t o gr ow t he bus i ne s s us e s of our CRM and i nc or por at e mor e s t af f , but our pr i or t ool was pr e v e nt i ng t hat gr owt h. We want e d s om
