Patient Engagement - Xtelligent The rise in healthcare consumerism has led provider organizations to adopt numerous patient engagement technologies. Although these tools have helped support a shift toward patient-centricity and operational efficiency, they have also made for a fragmented patient care journey that needs unifying. After all, when patients visit the doctor, they aren’t segmenting the encounter by the scheduling process registration, clinical exam, and bill pay. They are vulnerable patients simply experiencing a trip to the doctor’s office. Siloing those processes into separate domains is creating unnecessary complexity. As healthcare organizations work to ease that complexity, support a good patient experience, and see a return on investment (ROI).

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