Customer Data in Action Single View of the Customer: Improve Service Ratings with a Realtime SVC Dashboard What you’ll need: Despite hopeful ambitions, the reality is that highly data-driven organizations, such as Amazon and Netflix, are outliers. 3 2 1 A variety of customer data A realtime agent dashboard Your Treasure Data CDP Interested in other ways to get the most out of your customer data? Check out our catalog of use-case recipes. Browse the Catalog Customer service expectations are higher than ever. To keep up, organizations are arming their customer service agents with realtime dashboards that provide a single view of each customer (SVC). In many cases, these investments are paying off: some call centers improved their customer service ratings by 62%! Follow these steps t

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