Osterman Research’s whitepaper (sponsored by Infosec, KnowBe4, MediaPRO, and Mimecast) stresses that technology alone can’t stop cyber threats—users must be trained to build a true security culture. Effective awareness training moves employees beyond compliance into instinctive safe practices, reducing phishing, ransomware, and data breach risks. Surveys show more training time and engaging content increase user vigilance, personal security habits, and reporting of suspicious activity. Organizations with strong security culture save time, reduce costs, meet compliance, and improve resilience. Training should be continuous, interesting, measurable, and positively reinforced.

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