This Osterman Research whitepaper, sponsored by Avanan, KnowBe4, Mimecast, Trend Micro and others, examines how to reduce phishing and ransomware risks. Nearly 85% of organizations experienced related incidents in the past year, with BEC, malware infections, and account compromise topping the list. Phishing remains the leading threat, often exploiting urgency and impersonation, while ransomware increasingly combines encryption with data theft and extortion. Top mitigations include MFA, security awareness training, rapid patching, and cloud backups. Best practices stress addressing root causes, continuous training, and building a security-first culture.

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