Phishing and ransomware remain critical threats, intensified by remote work and growing attacker sophistication. An Osterman Research survey found 84% of organizations experienced related incidents in the past year, with BEC, malware infections, and account compromise most common. Top concerns include phishing reaching users, poor employee detection skills, and ransomware disruption. Effective mitigations are multi-factor authentication, rapid patching, security awareness training, mailbox threat removal, and cloud backups. Best practices stress addressing root causes, improving authentication hygiene, fostering a security culture, and using AI/ML, managed services, and XDR for resilience.

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