Coursera’s "Navigating Change With an L&D Strategy That Works" outlines a five-step learning and development (L&D) approach to enhance talent retention, address skill gaps, and align workforce capabilities with business goals. The strategy involves identifying organizational skill needs, assessing current skill levels, deploying job-relevant learning content, benchmarking progress through metrics, and matching skills to roles. Coursera’s tools like SkillSets, LevelSets, and Academies provide structured paths for employees to upskill and reskill, aiding companies in adapting to evolving job markets and fostering a culture of continuous learning for lasting impact.

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