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How to Evaluate the Business Impact of Learning

How to Evaluate the Business Impact of Learning

Pages 17 Pages

Coursera's *How to Evaluate the Business Impact of Learning* offers insights into aligning learning and development (L&D) with business goals. It emphasizes the importance of engaging executive leadership to secure L&D investments, aligning metrics with key performance indicators (KPIs) that resonate with the C-suite. Key metrics include outcomes, engagement, and quality, with examples from Siemens and Mayo Clinic on successful implementations. The guide highlights five common pitfalls: lack of planning, poor data handling, premature metric changes, content overload, and failure to articulate ROI. It encourages a tailored approach to measuring L&D’s impact.

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