White Paper

AI in L&D: Intention and reality

AI in L&D: Intention and reality

Pages 26 Pages

This report, authored by Donald H. Taylor and Eglė Vinauskaitė, is the third in a series examining AI's role in Learning and Development (L&D). Initial findings in 2023 showed limited AI integration, with most organizations only experimenting. By April 2024, case studies revealed broader use, though surveys still indicated that L&D prioritized AI for content speed over quality. The current report highlights a persistent focus on efficiency rather than sophisticated, business-integrated applications. It introduces the "Immaturity Model," grouping AI use into internal efficiency, point solutions, and business integration, stressing the need for strategic change in L&D to leverage AI fully.

Join for free to read