To create a successful, learner-centric L&D strategy, Coursera and neuroscientist Barbara Oakley recommend focusing on how employees learn. Key practices include: helping employees master new skills by balancing focused and diffused thinking; utilizing diverse content formats for different learning needs; cultivating curiosity to stimulate engagement; promoting retention through consistent learning efforts; and encouraging active learning beyond passive listening. Leveraging tools like Coursera’s LevelSets and Guided Projects can personalize learning and improve knowledge retention, benefiting both employees and business impact through tailored, science-backed L&D strategies.

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