This white paper discusses the importance of effective dispute management in accounts receivable (AR) to improve customer relationships and accelerate cash flow. It covers common types of disputes, such as delivery, administrative, quality, pricing, and payment issues, and outlines a three-step process for resolving them: identifying, investigating, and resolving. The paper emphasizes the role of technology and automation in improving visibility, collaboration, and efficiency, while addressing challenges like decentralized management and lack of proper strategies. Ultimately, it advocates for streamlined processes to enhance financial outcomes.

Join for free to read