Dispute Expert from Fiserv enhances dispute processing with an integrated, automated platform that improves compliance, efficiency, and agility. It offers a 360-degree case view, self-service capabilities, and advanced reporting, enabling financial institutions to streamline workflows and reduce costs. The platform supports three service levels: full dispute servicing (Dispute Expert Select), a mix of self-management and Fiserv support (Dispute Expert Choice), and self-service tools for in-house teams (Dispute Expert Toolkit). Benefits include improved productivity, standardized compliance, faster claim resolution, and elevated cardholder satisfaction.

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