WHITE PAPER Increase your collections success3 Introduction 4 Step 1: Centralize your communications 9 Step 2: Get full transparency into every account 15 Step 3: Introduce the power of AI in your debt collections 18 Step 4: Automate what you can 25 Step 5: A collections process your customers will love Contents BILLTRUST | INCREASE YOUR COLLECTIONS SUCCESS 2Introduction As soon as you start selling goods and services, you must carefully monitor the incoming payments to ensure that customers pay their invoices on time. Certain actions must start after the invoice due date is exceeded. And that's where collections management comes in. Collections is a practice that has been around for a while—since 1620 in fact—so you might imagine that by now, all the pain points have been elim

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