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Addressing Healthcare Workplace Violence with Integrated Contact Center Software and Secure Messaging

Addressing Healthcare Workplace Violence with Integrated Contact Center Software and Secure Messaging

Pages 7 Pages

White Paper Addressing Healthcare Workplace Violence with Integrated Contact Center Software and Secure MessagingWhen you think of the most dangerous careers in the United States, it's understandable to think of farmers, loggers, law enforcement, and construction workers. Would you consider adding nursing to that list? Violence experienced by healthcare workers in the United States has been a major concern for years, and unfortunately, it is getting worse. The U.S. Bureau of Labor Statistics published a fact sheet about workplace violence in healthcare between 2011 and 2018 that showed the industry's rising workplace violence. It found that "healthcare workers accounted for 73 percent of all nonfatal workplace injuries and illnesses due to violence." A more recent survey from Perceptyx, a

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