Rackspace's white paper, "7 Tips on Becoming an IT Service Broker," outlines how organizations can elevate their IT department from routine maintenance to a strategic business contributor. It details a structured approach for IT to broker cloud services effectively, mitigating complexity, cost, and vendor lock-in. The paper provides actionable guidance, including categorizing applications for cloud, diligent provider selection, and continuous monitoring using performance scorecards. This framework empowers IT leaders to optimize cloud environments, ensuring providers meet expectations and align with business goals, ultimately enhancing IT's strategic value and overall organizational agility through expertly managed cloud solutions.

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