The 2024 IT Outlook Report highlights key trends shaping the IT landscape. AI is central to IT strategies, with 50% of companies prioritizing it in the next year, though challenges like ROI measurement and skilled talent shortages remain. Companies are increasing investments in edge computing and private clouds while cutting back on infrastructure hardware. Hybrid cloud adoption is also rising. Sustainability is increasingly important, with 72% of companies expecting IT to support ESG goals. Recruiting for emerging tech roles, especially in AI and cybersecurity, presents a significant challenge.

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