This guide details selecting a benefits broker, highlighting their role in designing benefit packages, annual renewals, and ensuring continual support. It underscores the impact of a broker on employee satisfaction, budget, and HR workload. Essential broker services include healthcare renewals, open enrollment, compliance, and year-round employee advocacy. Warning signs of an inadequate broker include lack of responsiveness, excessive HR team involvement in benefits management, rushed renewals, and missing compliance deadlines. Recommendations for finding a suitable broker involve seeking peer referrals, exploring trade publications, and consulting with benefits vendors.

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