5 Workforce Management Strategies to Boost Staff Engagement2 Staff engagement impacts both cost and quality outcomes in health systems. Key findings from a survey of 76 healthcare nursing and human resources leaders include: 1 Voluntary nurse turnover continues to be a challenge, especially among millennials. The two factors that have the biggest impact on nurse engagement are unsustainable and/or unbalanced workloads and work/life balance. The five staffing strategies that respondents feel can help boost engagement are: • Successful and effective incentive program(s) to fill difficult shifts • Staffing based on patient need • Self-Scheduling • More nurses working to top of their license • Equitable workloads Executive Summary3 Healthcare is in the business of caring, and

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