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Ember Group

Ember Group
Ember Group
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Solutions


Simba ‘Sales Through Web Chat’ programme
Case Study Simba ‘Sales Through Web Chat’ programme
Ember Group

United Utilities ‘Keeping Customers at the Heart’
Case Study United Utilities ‘Keeping Customers at the Heart’
Ember Group

IKEA Customer Services Centres
Case Study IKEA Customer Services Centres
Ember Group

NEXT - Enhanced Live Chat Skills
Case Study NEXT - Enhanced Live Chat Skills
Ember Group

A large international fashion brand - had a desire to improve their existing induction programme
Case Study A large international fashion brand - had a desire to improve…
Ember Group

Argos ‘Sales Through Service’ for Live Chat Agents
Case Study Argos ‘Sales Through Service’ for Live Chat Agents
Ember Group

Halfords - Learning Needs Analysis (LNA)
Case Study Halfords - Learning Needs Analysis (LNA)
Ember Group

Skipton - Launching Web Chat
Case Study Skipton - Launching Web Chat
Ember Group

CONCENTRIX (formally part of IBM), working on their Lloyds Bank activity
Case Study CONCENTRIX (formally part of IBM), working on their Lloyds Bank…
Ember Group

Agria Pet Insurance - raising standards in soft skills and to increase the conversion of quotes into policies
Case Study Agria Pet Insurance - raising standards in soft skills and to…
Ember Group

Championing Team Leaders to embed a skills development culture at the heart of Three’s customer operations
Case Study Championing Team Leaders to embed a skills development culture…
Ember Group
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