NICE, with its leading CXone platform, helps organizations worldwide deliver exceptional customer experiences by combining AI-powered self-service and agent-assisted solutions. Nexidia Customer Engagement Analytics enables businesses to make informed decisions through AI-enabled autodiscovery, improving customer interactions and operational outcomes. Trusted by over 25,000 organizations, including 85+ Fortune 100 companies, NICE empowers users to elevate and transform every customer engagement, ensuring smarter, data-driven business decisions exactly where they are needed.

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