Medallia’s Mental Health and Well-Being Solutions for the military address the urgent need to support active-duty members, veterans, and their families by capturing real-time feedback across service journeys. With high rates of suicide and stress among service members, Medallia enables always-on listening via text, voice, and video, helping leaders understand shifting sentiment and act immediately. AI-driven analysis surfaces key issues, while integrated data and dashboards empower HR and command to take meaningful, morale-boosting actions. The VSignals program at the VA illustrates its impact, with thousands of crisis alerts enabling early intervention.

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