Medallia helps the military tackle recruiting and retention challenges by capturing real-time feedback across the recruit-to-enlistment journey. With over 70% of youth ineligible for service and retention declining, Medallia offers tools for audio, video, and text feedback, integrated with alerts and communication via SMS or WhatsApp. This empowers recruiters to address issues quickly, enhance onboarding, and personalize candidate experiences. AI-powered analysis surfaces gaps in recognition, diversity, and morale. Medallia’s platform provides unified insights across touchpoints to boost engagement, reduce attrition, and drive mission-ready onboarding.

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