Impel helped dealerships maximize customer lifetime value by providing an AI-powered concierge solution that delivers hyper-personalized conversational AI and automated lifecycle marketing throughout the ownership experience. The platform proactively engages, re-engages, and retains customers, seamlessly integrates with service schedulers to increase appointments, and automates outreach that staff cannot scale manually. This drives more service visits and greater revenue while allowing service reps to focus on customer relationships, significantly boosting service revenue and customer loyalty.

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