This report presents insights from an annual survey of the email landscape, focusing on email marketing workflow data, trends, and best practices. Covering production, engagement, acquisition, and ROI, it provides a comprehensive analysis of the email workflow and offers a glimpse into future trends. With responses from hundreds of marketers worldwide, the report aims to provide a state-of-the-industry overview of email teams' practices in researching, writing, designing, segmenting, sending, and analyzing emails.

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