The 2025 State of Workplace Empathy Executive Report marks 10 years of research, showing unempathetic organizations risk $180 billion annually in attrition costs. Employees at such workplaces are 1.5 times more likely to quit, 3 times more likely to report toxicity, and 1.3 times more likely to face mental health issues. While 73% view their company as empathetic, 27% do not, leading to higher turnover and disengagement. Flexibility emerged as the new workplace currency, with 60% of employees and 74% of HR professionals saying they’d leave if forced back full-time. Embedding empathy into culture, leadership, and policies drives retention, productivity, and long-term ROI.

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