This RSR case study report showcases how three lawn & garden retailers modernized operations with Epicor Propello. Common benefits included faster employee onboarding, improved inventory accuracy through barcoding, optimized POS use, and loyalty programs with digital receipts. Retailers enhanced customer experience, streamlined returns, supported contractor billing, and enabled multi-tier pricing. Propello simplified payments, boosted mobility, and advanced daily reporting. Collectively, these improvements led to better service, efficiency, and growth—transforming traditional garden centers into tech-enabled, customer-centric businesses.

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