Impact of OTC programs on health plan utilization and costs.

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The study by FirstLine Benefits examines the impact of OTC (over-the-counter) programs on health plan utilization and costs. It found that providing an OTC benefit led to significant reductions in ER visits, hospital admissions, and readmissions, resulting in an estimated annual savings of $10.5 million for a 20,000-member plan. Additionally, member retention improved by 8.6%, indicating higher satisfaction. The study highlights the potential of OTC programs to reduce healthcare costs and improve outcomes by offering members easier access to alternative care options.

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Impact of OTC programs on health plan utilization and costs.

Impact of OTC programs on health plan utilization and costs.

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