Businesses are undergoing significant organizational changes, elevating the role of Chief Human Resource Officers (CHROs) in driving success. CHROs are tasked with attracting top talent, managing benefits, and prioritizing employee challenges, including the employee experience (EX). To remain competitive, CHROs must invest in technology to enhance EX. However, only a minority of HR leaders are proactive in embracing change, primarily at larger organizations, prioritizing EX enhancement and employee retention.

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