The July 2025 Datos Insights report highlights that property and casualty insurers are aggressively adopting emerging technologies to streamline operations and enhance risk assessment. Generative AI is seeing rapid uptake, with 67% of large and 76% of midsize insurers either deploying or piloting LLM solutions due to their accessibility and business relevance. Traditional AI, particularly machine learning, is near ubiquitous among large insurers, with expanding use of text processing and machine vision. Agentic AI, enabling autonomous decision-making, is gaining interest, with pilot and deployment activity indicating it may soon integrate with RPA tools industry-wide.

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